Services

Most clients start with a product. Services below describe the broader menu.

Typical 4–8 week delivery Fixed-scope products
Customer & Market Research For SMB growth and customer clarity
  • Customer interview programs
  • Buyer journey and decision mapping
  • Churn & conversion diagnostics
  • Positioning & messaging tests
  • Persona validation and prioritization
  • Rapid survey design + analysis
  • Competitive/market signal scans

Customer Interview Product

~4–8 weeks · SMB

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Churn/Conversion Diagnostic

~4–8 weeks · SMB

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Positioning & Messaging Test

~4–8 weeks · SMB

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People, HR, & Change For HR teams and people leaders
  • Engagement and listening strategy
  • Retention/turnover diagnostics
  • Manager effectiveness snapshots
  • Change readiness assessments
  • Culture & climate checks
  • Workforce storytelling and readouts
  • Action planning & measurement support

Engagement Pulse → Action Plan

Rapid Snapshot (2–4 weeks) · HR

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Retention/Turnover Diagnostic

~4–8 weeks · HR

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Program, Ops, & Measurement For program and operations leaders
  • Stakeholder interview sprints
  • Outcome measurement snapshots
  • Logic model & KPI refreshes
  • Program evaluation planning
  • Lightweight dashboard builds
  • Grant or funder reporting support
  • Continuous improvement roadmaps

Program Outcomes Snapshot

~4–8 weeks · Ops/Programs

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Manager Effectiveness Snapshot

~4–8 weeks · HR/Ops

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