Services
Each engagement is tailored to your context and constraints, with an emphasis on clarity, practicality, and measurable outcomes.
1) Research & Program Evaluation
What we deliver
- Mixed-methods evaluations (surveys, interviews, focus groups, administrative data)
- Outcomes and process assessments
- Benchmarking and environmental scans
- Dashboards and stakeholder-ready reporting
Typical engagements
- Grant-funded program evaluations
- Workforce and training impact studies
- Policy or regulatory process reviews
- Community and stakeholder engagement assessments
Outcomes
- What’s working, what needs adjustment, and where to invest next
- Credible evidence for boards, funders, and leadership
- Clear recommendations with phased action plans
Example deliverables
- Evaluation plan and logic model
- Instrument design and translation (EN/ES)
- Technical report + executive summary
- Slide deck for leadership and funders
2) Organizational Performance
What we deliver
- Goal-setting frameworks and aligned metrics
- Feedback and performance evaluation systems
- HRIS implementation and decision-making structures
- Knowledge management and change management strategies
- Guidance that supports implementation—helping organizations move from recommendations to sustained adoption
- Responsible use of AI to improve efficiency and decision-making
Typical engagements
- Performance system redesign (fair, transparent, motivating)
- Strategic workforce planning and alignment
- Operating rhythm and meeting hygiene
- Change readiness and adoption planning
Outcomes
- People, processes, and priorities moving in the same direction
- Higher trust and clarity; reduced friction
- Measurable, sustained improvements in execution
Example deliverables
- Performance policy and guidance
- Manager/employee toolkits and templates
- Communications plan and training sessions
- Metrics dashboard and governance cadence
3) Learning & Development
What we deliver
- Needs analysis and skill maps
- Research-driven instructional design
- Cohort trainings, microlearning, and toolkits
- Onboarding through advanced development paths
Typical engagements
- Supervisor and manager development
- Feedback culture and coaching skills
- Program-specific technical or compliance training
Outcomes
- Learning that transfers to the job
- Confident managers and engaged teams
- Documented capability building over time
Example deliverables
- Curriculum outline and session decks
- Participant guides and job aids
- Train-the-trainer materials
- Learning evaluation plan (Kirkpatrick-style)
4) Recruitment & Selection
What we deliver
- Job analysis and success profiles
- Valid, reliable assessment design (work samples, SJTs, structured interviews)
- Fair, consistent processes and decision tools
- Hiring analytics and continuous improvement
Typical engagements
- End-to-end selection system build or refresh
- Interview guides, scoring rubrics, and training
- Adverse impact review and process optimization
Outcomes
- Better hires, faster and more fairly
- Reduced bias, higher predictive validity
- A positive candidate and manager experience
Example deliverables
- Competency model and selection matrix
- Structured interview kits
- Work sample tests and scoring guides
- Hiring dashboard and process map
5) Leadership & Team Building
What we deliver
- Leader capability frameworks and diagnostics
- Practical workshops and facilitated sessions
- Team norms, decision rules, and conflict tools
- Coaching structures and peer learning cohorts
Typical engagements
- New leader acceleration and team reboot
- Cross-functional collaboration and trust building
- Communication, feedback, and decision quality
Outcomes
- Clear direction, strong alignment, durable trust
- Faster, higher-quality decisions
- Teams that execute and learn together
Example deliverables
- Leadership workshop series
- Team operating agreements
- Decision playbooks and facilitation guides
- Progress check-ins and pulse surveys
